Terms and Conditions of Sale

• The registration form must be completed online on www.ifc-d.com.
• When registration is carried out in the name of the natural person qualified as the trainee (hereinafter referred to as the “Learner”) by the employing organisation, the Client of the Institut de Formation Carbone is the company named on the training agreement and responsible for payment.
• Training services falling within the scope of continuing professional training are covered by a training agreement.
• A training agreement is sent to the Client.
• A copy of the agreement signed and stamped by the client company must then be returned to the Institut de Formation Carbone as soon as possible.
• The signature of the training agreement constitutes firm registration.
• Registrations are accepted subject to available places.
• The Institut de Formation Carbone allows the professional Client to replace an unavailable Learner with another Learner having the same profile and training needs, provided that the Institut de Formation Carbone is informed by email before the training action begins.

• Prices are stated excluding tax and are increased by the VAT rate applicable on the invoice date.
• Fees are flat-rate and include the training and the teaching materials, whether physical or digital, where applicable.
• Professional clients: full payment of the training price is due upon signature of the agreement, by bank transfer or cheque payable to IFC and sent to IFC headquarters, 37 rue des Mathurins, 75008 Paris.
  CREDITCOOP PARIS NATION
  42559 - 10000 - 08009604238 - 90
  IBAN - FR76 4255 9100 0008 0096 0423 890
  Code BIC - CCOPFRPPXXX
• Any amount unpaid on the due date gives rise to penalties payable by the client at three times the legal interest rate, without any reminder being required.
• The Institut de Formation Carbone does not grant cash discounts.
• In addition to late-payment penalties, any client in payment default automatically owes the Institut de Formation Carbone a fixed compensation of forty euros for collection costs.
• If the client wishes a collecting body (third-party funder) to cover payment of the training service, this must be stated when registering online on www.ifc-d.com.
• The client must complete its own registration with the Institut de Formation Carbone, even if its file has already been approved by a third-party funder.
• If the third-party funder covers only part of the cost, the client shall pay the remaining balance.
• If the third-party funder’s payment is not received by the Institut de Formation Carbone, the client will be invoiced for the full training cost.
• The Institut de Formation Carbone reserves the right to postpone or cancel the service. In such case, the client is informed as soon as possible of the postponement or cancellation.
• No compensatory indemnity shall be paid to the client in the event of postponement or cancellation by the Institut de Formation Carbone.
• The Institut de Formation Carbone reserves the right to cancel or postpone a training session if the minimum number of participating Learners is not reached.
• In the event of postponement, the Institut de Formation Carbone will offer the client the possibility to transfer the registration to the new date.
• In the event of cancellation, the Institut de Formation Carbone reimburses the Client the full amount paid, provided that the training has not started.
• Any cancellation must be communicated in writing.
• First cancellation: if a cancellation occurs less than fourteen calendar days before the training start date, the Institut de Formation Carbone reserves the right to charge cancellation fees up to the full price of the service. After the service has started, in the event of cancellation, absenteeism or withdrawal, the Institut de Formation Carbone will invoice the client for the full price.
• Second cancellation and/or postponement: the fourteen-calendar-day grace period no longer applies, and the Institut de Formation Carbone will invoice the full service.
• In the case of e-learning, if the course has already been started by the Learner, no refund or replacement may be claimed.
• Any total or partial non-performance of the training action attributable to the Client or its employee Learner shall require the Client to pay IFC a contractual penalty corresponding to 100% of the price of the training initially planned and not performed.

• These provisions define the conditions for access to and use of the online training platform made available by the Institut de Formation Carbone as part of remote training services and/or virtual classroom sessions.
• Acceptance of these specific platform use terms implies full and unconditional acceptance of the Company’s General Terms and Conditions of Sale.
• The Client undertakes to verify, prior to any use and throughout the duration of the training, the compatibility of its technical environment with the training platform used by the Company.
• The Client declares that it has the skills and technical means required, including broadband Internet access, suitable computer equipment, a functional audio device, a keyboard and standard peripherals.
• No claim based on technical incompatibility or access failure may be raised after access to the platform has been made available.
• Access to the training modules is granted to the natural person registered by the Client for the training (the “Beneficiary”), via secure remote access to the training platform.
• After the Company receives the duly signed training agreement and the corresponding payment, the personal login credentials (username and password) are sent to the Beneficiary.
• These accesses allow, in particular, connection to the platform, monitoring of modules, tracking of connections (duration and times), and recording of results from proposed exercises and assessments.
• Platform access credentials are strictly personal, confidential and non-transferable.
• They may in no event be shared, transferred, lent or resold to any third party, whether or not an employee of the Client.
• Any change of Beneficiary must be expressly notified to the Company before the first connection, under the conditions set out in these Terms and Conditions.
• In the event of loss or compromise of credentials, the Client undertakes to inform the Company without delay.
• Failing this, the Client remains responsible for any fraudulent or abusive use of the accesses.
• In the event of detected sharing or improper use, the Company reserves the right to suspend or delete access to the platform, without compensation or prior notice.
• Access to online training is valid for the period specified when the order is placed or in the training agreement.
• The Client undertakes to report any technical malfunction to the Company within twenty-four (24) hours of its occurrence.
• The Company shall not be held liable for interruptions or difficulties in accessing the platform resulting from force majeure, power outages, interruptions or failures of telecommunications networks, malfunctions attributable to technical service providers, hosts or Internet access providers, or more generally the inherent limits of the Internet.
• The trainee has a period of one year from the date of signature of the training agreement to complete all modules provided for in the programme.
• Any request for extension must be made in writing before the end of this period. The training organisation reserves the right to accept or refuse the request depending on the reasons given.
• If the modules are not validated before the scheduled end date, and no extension has been granted, the training shall be considered incomplete. No refund or postponement shall be made in this case, except by exceptional agreement of the training organisation.

As part of the performance of its training services, the Institut de Formation Carbone collects personal data and undertakes, within the contractual relationship, to comply with the regulations applicable to data processing, in particular the French Data Protection Act of January 6, 1978 and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

• The data collected by the Institut de Formation Carbone is subject to several computerised processing operations intended to enable the training organisation to meet its obligations regarding proof of the reality of training actions delivered, management of training registrations, preparation of attendance sheets, provision of materials, technical, administrative and educational follow-up of the Learner, monitoring and analysis of training quality, customer relationship management, and management of payments and invoices.
• The legal basis for processing is the performance of the training agreement, namely the training service provided by the Institut de Formation Carbone to the Learner.
• The data collection relates only to personal data and does not concern sensitive data or health data.
• Within the limits of their respective duties and for the above-mentioned processing, the personal data of the Learner, the trainer and the professional Client may be communicated to authorised persons within the Institut de Formation Carbone, trainers working within the organisation, funding bodies where applicable, subcontractors and duly authorised supervisory authorities.
• This data will be retained for the entire duration of the performance of the contract or agreement and, where applicable, for the duration of any extension.
• In order to allow statistical monitoring and preserve the interests of the Institut de Formation Carbone with regard to civil liability, it will also be retained for a period of 10 years from the end of the contract or agreement. This period may be extended if events occur that could interrupt or suspend the limitation period. During this period, the data will be archived before permanent deletion.
• The Institut de Formation Carbone undertakes to process personal data lawfully, fairly and transparently.
• The Institut de Formation Carbone undertakes to collect personal data for specified, explicit and legitimate purposes, and not to process it further in a manner incompatible with those purposes.
• The Institut de Formation Carbone undertakes to ensure that personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
• The Institut de Formation Carbone undertakes to ensure that personal data is accurate and kept up to date.
• The Institut de Formation Carbone undertakes to keep personal data in a form permitting identification of data subjects for no longer than is necessary for the purposes for which it is processed.
• The Institut de Formation Carbone undertakes to process personal data in a way that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
• The Learner has the right to request access to personal data, rectification or erasure of such data, restriction of processing relating to the data subject, the right to object to processing, and the right to data portability.
• Within the framework of a training agreement, the professional Client must first obtain the Learner’s consent before transmitting the Learner’s personal data to IFC for registration in the training action.

• These General Terms and Conditions of Sale govern the relationship between the Institut de Formation Carbone and its Client, acting for professional purposes, for the provision of intra-company training services and prevail over any other document.
• The Client asks the Institut de Formation Carbone, which accepts, to perform the services described in the commercial proposal specifying the technical and financial conditions of performance.
• These services consist, alternatively or simultaneously, in the delivery of intra-company training sessions, generally on the client’s premises.
• Within the framework of training, the contract governing the relationship between the Institut de Formation Carbone and its client is made up, inseparably, of these General Terms and Conditions of Sale, the agreement and the INTRA terms.
• The agreement prevails over any other document and cancels and replaces any prior written or oral agreement between the parties.
• Any clause appearing in the Client’s purchasing terms, documents or correspondence that would prevent application of these terms shall be deemed null, void and unenforceable against the Institut de Formation Carbone.
• The applicable general terms are those in force on the date the agreement is accepted by the Client.
• The fact that the Institut de Formation Carbone does not enforce one of the clauses established in its favour in these terms cannot be interpreted as a waiver of its right to rely on it.
• The Client undertakes to comply with and sign the INTRA terms sent by the Institut de Formation Carbone.
• Training services falling within the scope of continuing professional training are covered by a training agreement. A training agreement is sent to the Client. A copy of the agreement signed and stamped by the client company must then be returned to the Institut de Formation Carbone as soon as possible.
• The prices defined in the agreement are stated excluding tax and are increased by the VAT rate applicable on the invoice date.
• Full payment of the training price is due upon signature of the agreement, by bank transfer or cheque payable to IFC and sent to IFC headquarters, 37 rue des Mathurins, 75008 Paris.
  CREDITCOOP PARIS NATION
  42559 - 10000 - 08009604238 - 90
  IBAN - FR76 4255 9100 0008 0096 0423 890
  Code BIC - CCOPFRPPXXX
• Flat-rate INTRA training is invoiced through a single invoice.
• Under these preferential conditions, funding by subrogation cannot be accepted (OPCO or other).
• Any amount unpaid on the due date gives rise to penalties payable by the client at three times the legal interest rate, without any reminder being required, plus a fixed forty-euro compensation for collection costs.

• These provisions define the conditions for access to and use of the online training platform made available by the Institut de Formation Carbone as part of INTRA remote training services and/or virtual classroom sessions, as provided for in the training agreement and, where applicable, in the “Virtual classes” article of these General Terms and Conditions of Sale.
• Acceptance of these specific platform use terms implies full and unconditional acceptance of the Company’s General Terms and Conditions of Sale and the applicable INTRA terms.
• The Client undertakes to verify, prior to any use of the service and throughout the training period, the compatibility of its technical environment with the training platform used by the Company.
• The Client declares that it has, for all participants in the training (the “Beneficiaries”), the skills and technical means required, including broadband Internet access, suitable computer equipment, a functional audio device, a keyboard and standard peripherals.
• No claim based on technical incompatibility, lack of equipment or lack of access to the platform may be raised after access has been made available.
• Access to the training modules is granted to the natural persons designated by the Client to participate in the INTRA training, via secure remote access to the training platform.
• After the Company receives the duly signed training agreement and the corresponding payment, the personal login credentials (username and password) are sent to the relevant Beneficiaries.
• These accesses allow, in particular, connection to the training platform, monitoring of teaching modules, tracking of connections (duration and times), and recording of results from proposed exercises and assessments.
• Platform access credentials are strictly personal, confidential and non-transferable.
• They may in no event be shared, transferred, lent or resold to any third party, whether or not an employee of the Client.
• The Client undertakes to inform the Beneficiaries of the strictly personal nature of the credentials and remains responsible for their proper use.
• Any change of Beneficiary must be expressly notified to the Company before any first connection, under the conditions set out in these Terms and Conditions and the INTRA terms.
• In the event of loss, theft or compromise of credentials, the Client undertakes to inform the Company without delay.
• Failing this, the Client remains responsible for any fraudulent or abusive use of the accesses.
• In the event of detected sharing or improper use, the Company reserves the right to suspend or delete access to the platform, without compensation or prior notice.
• Access to online training is valid for the period specified in the INTRA training agreement or in the associated contractual terms.
• The Client undertakes to report any technical malfunction to the Company within twenty-four (24) hours of its occurrence.
• The Company shall not be held liable for interruptions or difficulties in accessing the platform resulting in particular from force majeure, power outages, interruptions or failures of telecommunications networks, malfunctions attributable to technical service providers, hosts or Internet access providers, or more generally the inherent limits of the Internet.
• Where postponement or cancellation is due to the Institut de Formation Carbone, no compensation shall be paid to the Client.
• The Institut de Formation Carbone reserves the right to cancel or postpone a training session if the minimum number of participating Learners is not reached.
• In the event of postponement, the Institut de Formation Carbone will offer the client the possibility to transfer the registration to the new date. In the event of cancellation, the Institut de Formation Carbone reimburses the Client the full amount paid, provided that the training has not started.
• Any cancellation or postponement must be communicated in writing.
• If cancellation occurs less than 14 calendar days before the service start date, even in the event of force majeure, the Institut de Formation Carbone will invoice the Client a cancellation charge equal to 50% of the service price.
• After the service has started, in the event of cancellation, absenteeism or withdrawal, the Institut de Formation Carbone will invoice the Client for the full price of the service.
• A postponement request supported by medical proof will be accepted under the following conditions: postponement to another INTRA group organised by the same entity where applicable, or postponement to an INTER session, meaning a new registration at the full price on an available date published on our website.
• In the case of e-learning, if the course has already been started by the Learner, no refund or replacement may be claimed.
• Any total or partial non-performance of the training action attributable to the Client or its employee Learner shall require the Client to pay IFC a contractual penalty corresponding to 100% of the price of the training initially planned and not performed.
• At the end of the training, an educational outline and/or personalised materials may be provided to the Client. The Institut de Formation Carbone declares that it holds the intellectual property rights relating to the materials or has obtained the economic rights from the third-party owner.
• Accordingly, the Client is prohibited from reproducing, directly or indirectly, in whole or in part, adapting, modifying or translating, representing, marketing or distributing to staff members not participating in the training or to third parties, the materials made available to it without the prior written consent of the Institut de Formation Carbone.
• Unless the client objects, the Institut de Formation Carbone is authorised to reproduce the Client’s trade name and associated logo in the list of client references appearing in its service offer presentation materials, without compensation.
• To enable the Institut de Formation Carbone to fulfil its mission, it is the Client’s responsibility to ensure that the necessary information has been provided in due time.
• It is also the Client’s responsibility to assess its needs and verify whether its staff has the prerequisite level expected to follow the training. The Institut de Formation Carbone cannot under any circumstances be held liable for any mismatch between the training offered and the Client’s needs and/or the skill level of its staff.
• In any event, the liability of the Institut de Formation Carbone towards the Client shall not exceed the total amount paid by the Client under the contract.
• If either party fails to fulfil its obligations, the contract may be terminated automatically at any time, without prejudice to damages, after formal notice sent by registered letter with acknowledgement of receipt has remained ineffective for 30 calendar days.